Green Brick Property Management Ltd.
Improving Condominium Management with Exclusive Services

Green Brick Property Management is a full-service property management company with extensive experience in managing condominiums of all sizes. The company’s strength lies in its focus on customer service and effective communication.

“We focus on providing a fresh perspective on property management through proactive engagement at every level of client interaction. We ensure that both the needs of property owners and the concerns of tenants are addressed and consider our relationship a partnership,” says Elliot Shermet, CEO and owner of Green Brick.

The company realizes that unit owners and residents within condominium communities are often left in the dark, without information regarding the trajectory of the property or various projects. Upon assuming management, Green Brick enhances communication immediately. The company introduces itself through personalized letters, providing contact information and encouraging direct engagement from owners. Within the first few months, it follows up with multiple newsletters outlining the board's priorities for the upcoming period. This plays a vital role in increasing transparency and responsiveness.

Green Brick strives for continuous improvement by scrutinizing outstanding projects, identifying potential barriers, and comprehensive strategic planning. It refines operational procedures to improve financial performance. More importantly, the company utilizes data insights specifically fluctuating costs of building materials, utilities, and contractor rates to plan budget expenses properly. Green Brick aims to secure the best value for their clients. The dedication to service excellence has created a strong track record for the company—it has never lost a client or had a condo association terminate their contract with Green Brick.

Another important aspect of the company’s offering is the all-inclusive nature of the contracts, including all filings and necessary disclosure requirements, without any hidden fees or additional charges common with other management companies.

While catering to clients, the company ensures strict compliance with all regulatory requirements. This has been possible due to Green Brick’s focus on keeping its people updated regarding the evolving legislation in Canada and Ontario. Condo Act requirements are frequently communicated to directors for transparency and accountability.
In one instance, Green Brick assumed management of a non-compliant condominium, whose condo fee collection practices fell astray of the Condo Act. Through diligent collaboration with the board, one-on-one meetings with concerned owners, and coordination with all relevant stakeholders, the company has been able to make substantial progress and brought stability to this community.

Throughout this process, it has prioritized education and transparency to make owners aware of their rights and what they should expect from a management company. This has fostered trust amongst owners in management and the project stands as one of Green Brick's most significant successes.

The biggest differentiator for Green Brick is its exceptional team members, who are passionate about their work. Shermet has structured cohesive teams, allowing adaptability to thrive and exceed expectations. Every team in the company comprises individuals with extensive knowledge regarding the needs and intricacies of their assigned condo portfolio. This plays a pivotal role in the prompt identification of any discrepancies and consistent delivery.

Green Brick’s team believes in forging strong relationships with clients through communication, accountability, and transparency. They never hesitate to admit their mistakes, fostering consistent improvement. This level of transparency and accountability is rare to find in the industry, solidifying the company’s position as a leader.